Security & Privacy

This Security & Privacy policy sets out how LAMA D.O.O. uses and protects any information that you give LAMA D.O.O. when you use this website. LAMA D.O.O. is committed to ensuring that your security & privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this security & privacy statement. LAMA D.O.O. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.




When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at: LAMA D.O.O. Topniška 17, Ljubljana, 061, 1000, Slovenia


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.


If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement .


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We use paypal and paymill for all our transactions because they are the world leaders in SECURE Internet credit card payments: it's the safer, easier way to pay without exposing your credit card informations.

We use paypal and paymill for all our transactions because they are the world leaders in SECURE Internet credit card payments: it's the safer, easier way to pay without exposing your credit card informations.

PayPal and Paymill use Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
All of the information that you provide to PayPal or Paymill will reside on a server that is heavily guarded both electronically and physically.

PayPal's and Paymill servers are not directly connected to the Internet and sit behind a secure electronic firewall, so your private information is protected when transmitted to PayPal and Paymill and is available only to authorized PayPal and Paymill  computers.

You don't need a PayPal or Paymill  account to buy on the site, you can safely use your credit or debit card:
Paypal Paymill processes the credit card payment and sends it to your credit card company; simply click on the links that reads “ I do not have a payPal account” during check out to securely enter your credit card and shipping information.

We offer free subsciption to our newsletter.
We also send e-mail updates and notices about offers and coupons for our customers.
These services may be requested or cancelled through the customer account pages used to establish and maintain your account.
We also send printed catalogs and occasional announcements to individuals who place orders with us.

If you have received e-mail announcements or printed materials from us and do not wish to continue receiving these materials, please let us know and we will remove your name from our lists for these communications.
You can contact us about this by sending an email to or by phone at +386 31 363 920 or by regular mail at LAMA D.O.O. , Topniška 17, 1000 Ljubljana.

We provide e-mail links on our product and information pages that visitors may use to send a link to that page to anyone they wish. These links make use of your browser's e-mail functions and may not work with all browsers or if your browser is not configured as an e-mail client.
These links are for your own use. LAMA D.O.O. does not store any information from the email messages you send using this function

If you have any questions about the privacy or security at our website, we invite you to send your questions to us by e-mail to or by phone at +386 31 363 920.


Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at LAMA D.O.O.

[Re: Privacy Compliance Officer]

[LAMA D.O.O., Topniška 17, Ljubljana, 061, 1000, Slovenia]